How to Cancel a Planet Fitness Membership: A Comprehensive Guide

Cancelling a Planet Fitness membership can sometimes be a daunting task, especially for those unfamiliar with the process. Whether you are looking to end a standard membership or a Black Card membership, following these step-by-step instructions will help you streamline the cancellation process. Let’s dive into the details.

Steps to Cancel Your Planet Fitness Membership

Check Your Membership Type

Before proceeding with the cancellation process, it’s important to determine the type of membership you have. Standard members and Black Card members may have slightly different cancellation procedures. Understanding the specifics will ensure a smoother process.

Visit Your Home Club

The simplest and most direct method to cancel your membership is by visiting the Planet Fitness location where you signed up. Bring your membership card and a form of identification to validate your identity and verify your membership number.

Fill Out a Cancellation Form

At the front desk, request a cancellation form. Complete it accurately and submit it to a staff member. This step is crucial as it formalizes your intention to terminate the membership.

Cancellation via Mail

If you are unable to visit in person, you may cancel by sending a written request to your home club. Include your name, membership number, and a clear request to cancel. It’s recommended to use certified mail to ensure proof of your request. Make sure to keep a copy of any documentation for your records.

Online Cancellation

For members who signed up online, you can also cancel through your Planet Fitness account. Log into your account and follow the online instructions for cancellation. Please note that not all memberships can be canceled online, so this option may not be available to everyone.

Review Cancellation Policies

Review the terms of your membership agreement to understand specific details related to cancellation, including any potential fees or notice periods. This will help you make an informed decision and avoid any unexpected charges.

Confirm Cancellation

After submitting your cancellation request, confirm with the club to ensure the process has been completed. Keep a copy of any documentation for your records. If you have any further questions or require assistance, don’t hesitate to ask the staff.

Common Issues with Cancellation

Charges After Cancellation

It’s important to be aware that some gyms keep charging members after cancellation. This can happen with both bank accounts and alternative payment methods. To protect your financial interests, monitor your bank account for any unauthorized charges. If you encounter ongoing issues, contact your local bank to close the account and set up a new one with a different routing number. Keep an eye on the secondary form of payment as well.

ACH Payment and Reversal Fees

If your membership is auto-paid via ACH, be cautious. If the account is closed or the payment is returned, you might face non-payment or check return fees. This can complicate the cancellation process, especially if you plan to return to the gym in the future. Contacting the gym manager to ‘work it out’ is often the best course of action, especially if you face difficulties canceling.

Useful Tips

For members with Black Card memberships, which often come with different terms, it’s crucial to check the specific cancellation policies. Some Black Card members might have early termination fees, so it’s essential to clarify these terms before proceeding with the cancellation process.

In conclusion, cancelling a Planet Fitness membership requires thorough preparation and attention to detail. By following these steps, you can minimize any complications and ensure a smooth cancellation process. If you encounter any issues, don’t hesitate to seek assistance from the gym staff.